Section 13Rights and Duties of Data Principal
Right of grievance redressal
Official statutory text · Gazette of India
A Data Principal shall have the right to have readily available means of grievance redressal provided by a Data Fiduciary or Consent Manager in respect of any act or omission regarding the performance of its obligations, and the Data Fiduciary or Consent Manager shall respond to such grievances within such period as may be prescribed.
A Data Principal shall exhaust the opportunity of grievance redressal provided under this section before approaching the Board.
Plain-language explanation
- You cannot escalate straight to the Data Protection Board — the individual must first give the Fiduciary a chance to resolve the complaint directly.
Reconstructed for readability from the publicly notified DPDP Act, 2023. Always verify exact wording against the official Gazette of India before relying on this for legal or compliance decisions.